How to use biometrics to unlock ExpressKeys

When you enable the biometric unlock feature, you can access your logins stored in ExpressKeys with your fingerprint or face instead of typing your vault password. This makes it even easier for you to take control of your password security.

Biometrics security in ExpressKeys

When you enable the biometric unlock feature, you can unlock ExpressKeys without entering your vault password and access your logins faster with your face or fingerprint.

ExpressVPN does not store your biometrics data. Even when the biometric feature is enabled, your data is always encrypted with your vault password and protected at all times by zero-knowledge encryption.

Need help? Contact our Support Team for immediate assistance.

Back to top

How to use biometrics in ExpressKeys for Android

Enable biometrics

To enable the biometric unlock feature, your device must include the most secure kind of biometric sensor (Class 3). If multiple secure biometric methods are available, the system will decide which one to use.

In this case, you will be prompted to enable the biometric unlock feature when setting up ExpressKeys for the first time. You can also enable it in the app settings by following these steps:

1. In the app, tap .
   
2. Toggle Unlock with Biometrics on.
   
3. Follow the instructions.

Use biometrics

You can unlock the ExpressKeys app using biometrics. You will be prompted to unlock the app using biometrics as you open the app.

You can also use biometrics to unlock ExpressKeys when filling a login on an app or a website:

1. Go to the login screen or page.
2. Tap the username or password field.
3. Follow the instructions:
   • Tap Unlock to View Logins. Authenticate with biometrics, then tap the appropriate login.
   • If Show suggested logins when locked is enabled: Tap the suggested login, then authenticate with biometrics.

Disable biometrics

1. In the app, tap .
   
2. Toggle Unlock with biometrics off.
   

Need help? Contact our Support Team for immediate assistance.

Back to top

How to use biometrics in ExpressKeys for iOS

Enable biometrics

You will be prompted to enable the biometric unlock feature when setting up ExpressKeys for the first time. You can also enable it in the app settings by following these steps:

1. In the app, tap .
   
2. Toggle Unlock with Face ID or Unlock with Touch ID on.
   
3. Follow the instructions.
   

Use biometrics

You can unlock the ExpressKeys app using biometrics. Just tap Unlock then authenticate with biometrics.

You can also use biometrics to unlock ExpressKeys when filling a login on an app or a website:

1. Go to the login screen or page.
2. Tap the username or password field.
3. Tap the appropriate login.
4. Authenticate with biometrics.

Disable biometrics

1. On the app, tap .
   
2. Toggle Unlock with Face ID or Unlock with Touch ID off.
   

Need help? Contact our Support Team for immediate assistance.

Back to top