‘Can’t access ExpressKeys’ error

ExpressKeys Chrome extension:

If you see the “Can’t access ExpressKeys” error, follow these steps to report the issue:

1. On the error screen, click the Save Diagnostics button.
2. Send the downloaded file to our Support Team via Live Chat.

After that, follow these steps in this order and check if the issue is resolved after each step:

1. On the error screen, click Try Again.
2. On a web browser, visit chrome://extensions. Disable and enable the ExpressKeys extension.
3. On the same page, remove the extension entirely, then reinstall it.
4. Sign out, then sign back in to the ExpressVPN app for Mac, Windows, or Linux.

Need help? Contact our Support Team for immediate assistance.

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ExpressKeys for Android or iOS:

If you see the “Can’t access ExpressKeys” error, contact our Support Team for assistance.

After that, open the ExpressKeys app and tap Try Again.

If error persists, contact our Support Team again for immediate assistance.

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