How to add and edit recipients

This guide will show you how to add and manage recipients in ExpressMailGuard.

Recipients are your real email addresses where emails can be forwarded to. You must verify each recipient before you can forward emails to it.

When you first sign in to ExpressMailGuard using your ExpressVPN account credentials, the email address you provide is automatically assigned as your default recipient email address. You can then add additional recipient email addresses at any time, and even update your account’s default recipient email address to one of these other recipients.

How to add recipients

To add a new recipient:

1. On the ExpressMailGuard dashboard, click Recipients.
   
   
2. Click + Add.
   
   
3. Enter the email address of the recipient you want to add, then click Add Recipient.
   
   
4. You will receive an email with a verification link. In the email from ExpressMailGuard titled Verify Email Address, click Verify Email Address. You must verify each recipient before you can forward emails to it.
   
   

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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How to edit recipients

To edit an existing recipient:

1. On the ExpressMailGuard dashboard, click Recipients.
2. Find the recipient you want to edit and click Edit on the right-hand side.
   

From here, you can toggle Can Reply/Send from Aliases on or off:

• Can Reply/Send from Aliases: Toggle this option to determine whether a recipient is allowed to reply and send from your aliases. When you toggle this off, the recipient will not be able to reply or send from your aliases and you will be notified when an attempt is made.
  
  

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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How to change default recipient

When you first sign in to ExpressMailGuard using your ExpressVPN account credentials, the email address you provide is automatically assigned as your default recipient email address.

You can change this default recipient at any time by selecting another verified recipient to be your default recipient. To do so:

1. On the ExpressMailGuard dashboard, click Recipients.
   
   
2. Find the recipient you want to make your new default recipient and click Make Default.
   
   
3. Click Make default recipient.
   

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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How many recipients can I add?

The number of recipient email addresses you can add in ExpressMailGuard depends on your ExpressVPN subscription plan:

• ExpressVPN Basic: One recipient
• ExpressVPN Advanced: Five recipients
• ExpressVPN Pro: 30 recipients

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Adding already verified recipients

It is not possible to add recipient email addresses that have already been added and verified by another ExpressMailGuard user.

If you believe an error has occurred, contact the ExpressVPN Support Team for immediate assistance.

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